Terms of Service
Last updated: 12 November 2026
In short: organizations use Bixiibee to track their own people’s work time. The organization is responsible for using it lawfully and openly, including telling people what is recorded. The data belongs to the organization. The service is provided as it is during early access, and either side can stop at any time.
1. Agreement
These terms are an agreement between Stackwave Technologies (“we”, “us”), which operates Bixiibee, and the organization that uses it (“the customer”), together with the people the customer gives access (“users”). By creating an organization, accepting an invitation or using Bixiibee, you agree to these terms and to our Privacy Policy. If you accept for an organization, you confirm you are allowed to bind it.
2. The service
Bixiibee is a desktop app that records work time, activity counts and, where enabled, screenshots while its timer runs, and a web app where users and their organization review that data. We may improve or change features over time. If we remove something important we will give reasonable notice.
3. Accounts and security
- People join an organization by invitation from its owners or admins. Keep your password and two-factor device safe and tell us at once at support@bixiibee.com if you think your account is compromised.
- The customer is responsible for who it invites, the roles it gives them, and removing access when someone leaves.
4. Lawful and transparent monitoring
The customer must use Bixiibee in line with the laws that apply to it and to its people, including employment, data protection and privacy laws. In particular, the customer must:
- tell users clearly, before tracking starts, what Bixiibee records and why, and get their agreement where the law requires it (the desktop app also asks each user to agree before it records anything);
- only track people who work for or with the customer, and only during work;
- choose screenshot settings (frequency, blurring, retention) that are proportionate to its needs.
Bixiibee is built for open, consented time tracking. It must not be used to monitor anyone secretly.
5. Acceptable use
You must not: break the law using Bixiibee; try to access data or accounts that are not yours; probe, disrupt or overload the service; reverse engineer it except where the law allows; or resell it without our written agreement.
6. Data
- The customer owns the data its organization puts into Bixiibee. We use it only to provide and secure the service, as described in the Privacy Policy.
- The customer can export its data from the web app and can ask us to delete it. When the customer stops using Bixiibee, we delete its data within 90 days, except copies we must keep by law.
7. Fees
Bixiibee is in early access. Any fees are agreed with the customer separately in writing. We will give at least 30 days’ notice before charging for anything that is free today.
8. Availability and support
We work to keep Bixiibee available and secure, monitor it around the clock and fix problems as quickly as we can, but during early access we do not promise a particular uptime. Support is by email at support@bixiibee.com.
9. Ending the service
The customer can stop using Bixiibee at any time. We may suspend or end access if these terms are seriously broken, if needed to protect other customers or the service, or if the law requires it; where reasonable we will warn the customer first and give it a chance to export its data.
10. Disclaimers
Bixiibee is provided “as is”. As far as the law allows, we do not give any promise that it will meet every need or be free of errors. Activity percentages and screenshots are aids to understanding work, not proof of performance or misconduct on their own; decisions about people remain the customer’s responsibility.
11. Liability
As far as the law allows, neither side is liable for indirect or consequential losses, such as lost profits, and our total liability for any claim is limited to the amount the customer paid us for Bixiibee in the 12 months before the claim (or 100 US dollars if nothing was paid). Nothing in these terms limits liability that cannot be limited by law.
12. Changes to these terms
We may update these terms. For significant changes we will tell customers by email at least 30 days before they take effect. Continuing to use Bixiibee after that means accepting the new terms.
13. Governing law
These terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have jurisdiction, unless the law of the customer’s country requires otherwise.